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Thread: Welcome To Virtual Help

  1. #1

    Welcome To Virtual Help

    G'day,

    This forum is for any problems users might have with programs purchased from www.astraldynamics.com

    This is often a faster way of resolving problems than using the 'help' method, as the help section currently only clears its inbox once or twice per week.

    Please start a new thread for each issue.

    Note that 99% of user problems relate to either the activation email with codes going to a spam mailbox, misuse of the activation link and code, or from a misspelled email address used for signup. PLEASE read our FAQ before contacting us.

    It is best to copy the full activation code into a desktop shortcut and use that, as this adds your access code automatically.

    Many people use the correct link with code, and then try to enter the code again on the fulfillment page, which causes problems.

    Robert Bruce

  2. #2
    Join Date
    Aug 2005
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    Re: Welcome To Virtual Help

    I just wanted to reiterate this: "Please start a new thread for each issue."
    AD Pedia:http://www.astraldynamics.com.au/sho...abetical-Order
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