If you get that message 'critical error' you need to contact support to have your account fixed. A few months back we had some server issues that damaged a small percentage of our user accounts. This freezes the account and gives you a 'critical error' notice when you try to use it. It is a very simple fix and only takes a moment to do. In your case, Josh, you have already emailed me about this so I will attend to this as soon as I get your account details.

FYI to anyone else that might have similar issues, please email our support/help and they'll fix it for you.

peace, robert